The NovaTec Network Management System (NMS)

The release notes for the NMS 7.0.4 can be found here.

The NMS enables the remote access to the NovaTec systems and offers the following functionalities:

Automatic firmware updates
Automatic configuration updates
Automatic download of the CDR
Automatic download ot trace and log files
E-mail or SMS notification in case of system failure or system problems (e. g. system reset, CPU overcharge, malfunction of an interface etc.)
Monitoring of the system status
Summary of the messages of multiple NovaTec gateways, conversion of these messages into SNMP traps and forwarding of the traps to a SNMP prob.

Conditions for the Functionality of the NMS

To enable the direct access to the NovaTec-Systems, the following software packages have to be installed on the server that is used for the NMS:

The NMS Software
The Call Home Job Management Software (part of the NMS package)
The NovaTec Maintenance Package (NMP)

The above software can be downloaded free of charge from the download area.

To start NMS a license dongle is needed (1 to 6 licenses are available), too. For an offer please turn to our sales department.

The NMS server has to be embedded into the LAN and must at least fulfill the following system pre-conditions:

Windows XP or Windows Vista
2 GB RAM
3 GHz CPU
1 GB free disc storage
CD drive
IP-USB-Hub (only in case that the NMS is run on a virtual machine (VM)

Operation Mode of the NMS

The NMS Software accepts the incoming connections from the NovaTec system and executes the tasks according to the parameters of the Job Management.
The Call Home Job Management Software manages the access of the NovaTec systems to the NMS and the tasks that have to be executed when the gateway system is calling. All tasks can be managed gateway specifically.
The NovaTec Maintenance Package (NMP) contains the necessary applications to enable the manual access to the NovaTec systems and thus the direct access to the target system.

In case that a second NMS server is used as backup system, a synchronisation tool such as Allway Sync is necessary to guarantee the data consistency between the two NMS servers. More information regarding this can be found here.

Use of two NMS servers, example chart: